Policies
Review our policies to understand terms of service, shipping, returns, and more. By placing an order, you agree to these policies.
Refund/ Exchange Policy
At TheeOriginalco, we strive to provide high-quality products and a satisfying shopping experience. Due to the nature of our products, all sales are final.
No Exchanges: We do not offer exchanges on any of our products. Please ensure that you choose your items carefully and verify your order before completing your purchase.
No Refunds: All sales are final. We do not offer refunds on any products. Please make sure your selections are correct before proceeding with your order.
Shipping Policy
Processing Time: All orders are processed within 1-2 business days and 3-4 business days to ship. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates are automatically calculated at checkout.
Shipping Confirmation & Order Tracking: You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.
Damages:
- TheeOriginalco is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy: We currently do ship outside the USA.